Use of Our Website

• You agree to use this website only for lawful purposes and in accordance with these terms. You must not misuse our website by knowingly introducing viruses, trojans, or other material that is malicious or technologically harmful.

• The content on this website — including product descriptions, images, and pricing — is provided for general information purposes. While we strive for accuracy, we do not guarantee that all information is complete or up to date.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Orders & Payments

• By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

• Prices are listed in Nigerian Naira (NGN) by default. You may switch to another currency using the currency selector in our header, and your order will be processed in the currency you select. All prices are subject to change without notice.

• Payment must be made in full at the time of order. We use trusted payment providers to process transactions securely. Samora Wellness does not store your payment card details on our servers.

• NOTE: Our products are not meant for PCOS & Fibroid patients.

Delivery & Shipping

• We deliver to addresses across Lagos and Nigeria. Delivery times and costs vary based on your location and are displayed at checkout before you confirm your order.

• While we make every effort to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We will keep you informed of any significant delays.

• Risk of loss passes to you upon delivery of the products to the address you provided. Please inspect your delivery upon receipt and report any issues promptly.

Returns & Cancellations

• We offer a favourable return policy. If you are not satisfied with your purchase, please contact us within a reasonable timeframe and we will work with you to resolve the issue.

• Products must be returned in their original, unopened condition unless the product is defective or the wrong item was delivered.

• You may cancel an order before it has been dispatched. Once your order has shipped, our standard return policy applies.

Intellectual Property

• All content on this website — including the Samora Wellness name, logo, text, images, graphics, and design — is the property of Samora Wellness and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

Limitation of Liability

• Samora Wellness shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for the product in question.

• We are not responsible for any adverse reactions to products. Please read product labels and consult a healthcare professional before using any supplement.

Privacy & Data

• Your privacy is important to us. Please review our Privacy Policy and Cookies Policy to understand how we collect, use, and protect your personal information.

• By using our website, you consent to the collection and use of your data as described in our Privacy Policy. This includes the collection of IP addresses for security audit logs, portal access logs, and product visit analytics.

If you have any questions about these Terms and Conditions, please contact us at support@samorawellness.com. We are based in Lagos, Nigeria.